Can I get a refund for a completed gift order?

No, completed gift orders are non-refundable.

• Once a gift order is sent to your Steam account and accepted, the transaction is considered finalized.
• Since games are digital content and linked directly to your personal account, refunds or cancellations are not possible after delivery.
• A refund is only possible if the game has not been delivered yet or if the order is not completed within 24 hours.

Updated on: 17/09/2025