> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gameship.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I get an error while sending the game, what should I do?

In some cases, Steam may not allow certain games to be sent as gifts. If this happens:

1. Reject the order and report the issue to the Gameship Support Team.
2. You can accept the order again later when the game can be gifted successfully.