What happens if my gift order is not delivered within 24 hours?

If your order is not delivered within 24 hours, you have two options:

Continue waiting: Go to the My Orders page, click on the order that has exceeded 24 hours, and choose to continue waiting for delivery.
Request a refund: You can also request a refund directly to your Gameship Wallet or to your card from the same page.

Orders placed less than 6 hours before the end of a Steam sale will be refunded.

Updated on: 14/10/2025

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