• When will my gift order be delivered?

  Gift orders are delivered within 24 hours after the order is created. If your order is not delivered within 24 hours, you have two options: Continue waiting: Go to the My Orders page, click on the order that has exceeded 24 hours, and choose to continue waiting for delivery. Request a refund: You can also request a refund directly to your Gameship Wallet or to your card from the same page. You can check your order status anytime on the My Orders page.Few readers

• How is a gift order completed?

  Once your order is created, it is forwarded to available sellers on Gameship. A seller accepts your order and adds you as a friend on Steam. The seller sends the game you purchased as a gift through Steam. When the seller sends the game, you will receive an email from Gameship notifying you that your gift has been delivered. To receive your game: Log in to your Steam application. You will see a “1 New Gift” notification at the top right. Open the notification and cFew readers

• Can I get a refund for a completed gift order?

  No, completed gift orders are non-refundable. Once a gift order is sent to your Steam account and accepted, the transaction is considered finalized. Since games are digital content and linked directly to your personal account, refunds or cancellations are not possible after delivery. A refund is only possible if the game has not been delivered yet or if the order is not completed within 24 hours.Few readers

• Do games on sale on Steam also go on sale on Gameship?

  Yes. Game prices on Gameship are based on the current discounted prices on Steam. This means if a game is on sale on Steam, it will also be offered at a discounted price on Gameship. However, there is an important rule: Orders placed less than 6 hours before the end of a Steam sale will be refunded. This rule ensures users are not affected by price changes after placing an order.Few readers

• Money was charged from my card but my order was not created, what should I do?

  In some cases, it may take a few minutes for the order to appear in the system. Please: Wait a few minutes after making the payment. Then check the “My Orders” page. If your order still does not appear: Contact the Gameship Support Team. Provide details of your issue and include a screenshot of your payment receipt. The support team will review your case and resolve it as quickly as possible.Few readers

• The game I want is not listed on the site, what should I do?

  If there is a game you’d like to see added, please share its Steam store link (for example: https://store.steampowered.com/app/xxxxxx) with the Gameship Support Team. After an availability check, the game may be added to the system as soon as possible. The approval and timeline depend on the Gameship team’s evaluation.Few readers

• What is a gift order?

  A gift order means the game you purchase is sent directly to your Steam account as a gift. In this process, the seller gifts the game to the Steam username and quick invite link you provide. The game is not delivered as a code—it is gifted directly to your Steam account.Few readers

• What happens if my gift order is not delivered within 24 hours?

  If your order is not delivered within 24 hours, you have two options: Continue waiting: Go to the My Orders page, click on the order that has exceeded 24 hours, and choose to continue waiting for delivery. Request a refund: You can also request a refund directly to your Gameship Wallet or to your card from the same page.Few readers

• Can a gifted game be revoked?

  Games gifted through Steam cannot be revoked or refunded without the consent of the game owner. If you encounter such a situation, please contact the Gameship Support Team.Few readers

• Requirements for placing a Gift Order

  When placing a gift order, the following information is required: Your Steam profile name This is the name displayed on your Steam profile. It is important to enter it correctly during the order. If entered incorrectly but the links are correct, there will be no issue. However, do not change your Steam profile name during the order process to ensure faster completion. Your Steam quick invite links You must provide two different quick invite links. Example: https://s.tFew readers